Security Workflows Built for Real Banking
For banks and credit unions, physical security is not only about protecting buildings. It is about protecting people. Branch employees, tellers, managers, members, customers and security operators all rely on systems that need to work quietly, quickly and reliably in high-pressure moments.
From duress situations to vault access, sensitive areas and after-hours activity, financial institutions need more than basic access control. They need security workflows built to support real banking operations.
ICT is built to help financial institutions manage these critical moments from one unified platform.
Duress protection when employees need it most
In a branch environment, duress events require fast, discreet response. Employees may need to signal that something is wrong without escalating the situation or alerting the person creating the threat.
ICT supports duress inputs at doors, keypads and through wireless panic devices. These alerts can include location context, helping responders understand exactly which door, device or area triggered the alarm.
At a keypad, a teller or manager can enter their normal PIN with the last digit increased by one to silently signal duress. A PIN of 1234 becomes 1235, and 1239 wraps around to 1230. Access is still granted normally, so the person forcing the situation does not know an alert has been sent.
This type of silent signaling can be critical in protecting employees while giving security teams the information they need to respond.
Stronger vault protection with dual control
Vaults and other sensitive banking areas require a higher level of control. ICT supports dual custody workflows that require two authorized credentials before access is granted.
This helps financial institutions enforce dual-control policies for vaults, cash rooms and other restricted spaces. The platform can also support vault disarm delays and automatic re-arming, helping ensure that sensitive spaces are not left vulnerable after access is granted.
For added protection, a separate duress code at the vault can trigger a silent alarm distinct from a general branch alert. This gives operators clearer context about where the event is happening and what type of response may be needed.
Visibility into who accessed what, and when
In banking, visibility matters. It is not enough to know that a door opened. Security teams need to know who badged in, which door they accessed, when it happened and whether the activity matched policy.
ICT logs access events across branches from a centralized console. Teams can review who accessed a specific space, when access occurred and whether activity happened outside an authorized schedule.
Time-based access levels can restrict when a credential is valid, and rules can be configured to trigger alerts when someone attempts or gains access outside approved hours.
This helps banks and credit unions better protect sensitive spaces while supporting accountability and audit readiness.
Video verification through trusted integrations
When an alarm or access event occurs, operators often need visual context. ICT integrates with video management systems (VMS) such as Milestone XProtect and Genetec, allowing operators to pull up linked video for access or alarm events from within the same operator view.
This helps security teams move faster from alert to verification and response.
ICT is not a video manufacturer, and that is important to be clear about. Instead, video is brought into the ICT experience through integrations with trusted VMS partners, giving customers flexibility while still supporting centralized visibility.
Built for the realities of banking
Banking security is full of unique operational requirements: silent alarms, dual custody, vault delays, after-hours access, employee safety and sensitive area reporting.
ICT brings these workflows together in one unified platform for access control, intrusion detection and building automation, with video visibility supported through integration.
For financial institutions, that means stronger protection for people, smarter control over sensitive spaces and clearer visibility across every branch.
Ready to explore a security solution built for banking and finance? Contact us to schedule a demo with our team.