Protege SE End of Life
Transition to the latest ICT platform with ease
For more than 15 years, the Protege SE management suite has secured properties around the world, from small businesses through to large and prestigious sites. Many of those sites are still in operation today — testament to the quality of the engineering that went into this software and hardware.
On 1 December 2021, Protege SE became end of life and is no longer supported by ICT. No future software updates or technical support will be offered for the range.
What does this mean for sites still running Protege SE?
ICT offers two excellent transition platforms — Protege WX and Protege GX. Both are flexible to manage the business requirements of today while offering expansion possibilities for the future.
Protege WX
Ideal for a single property, with a secure web client for site management. The wizard-based installation process has been streamlined for complete ease of use, so an upgrade from SE will be as seamless as possible.
Learn more about Protege WX →Protege GX
An enterprise solution, perfect for multi-site applications and advanced integration requirements. Designed with the end user in mind, Protege GX offers an intuitive interface with graphical floor plans and highly customizable status pages for site control and monitoring.
Learn more about Protege GX →If you are unsure which solution best suits your site, get in touch and our team will help you find the right path.
Talk to us todayEnd-user FAQ
How do I determine which platform is right for my business?
This depends on your current site's configuration, your use of integrations, and future requirements. Your installer will be able to recommend the right platform to move to.
What do I do if I don't have contact with a certified ICT installer?
Get in touch with us — our sales team will put you in touch with a certified ICT professional in your area.
Do I need to purchase new door access readers when I upgrade?
The good news is both Protege WX and Protege GX support existing SE hardware, so you can keep your current door readers in place. We do recommend talking to your installer about the added security benefits a new ICT tSec reader brings when paired with a high-security credential such as DESFire. A Bluetooth/NFC-enabled ICT tSec also lets you take advantage of the latest in mobile credential connectivity.
What does this mean for my warranty?
All current warranty terms remain in place and are unaffected by this announcement.
ICT installer FAQ
What is required to migrate an SE site to Protege WX?
Replace the existing SE controller with a WX controller. SE users can be easily migrated to the new system, with the remainder of the site re-programmed using the intuitive wizard. End users do not need to upgrade door-reader hardware — existing ICT product is compatible. Note: each SE module needs to be addressed manually via the DIP switch.
What hardware options are there to migrate SE to Protege GX?
ICT offers two hardware options — a PCB GX controller that matches the footprint of the existing Protege SE PCB, and the standard Protege GX controller, which is the recommended upgrade path. ICT recommends the DIN-Rail controller as a future-proofed solution.
What costs are involved when migrating from SE to Protege GX?
This depends on the migration path chosen. If a new DIN controller and Protege GX server license are required, these will need to be purchased, along with any additional licenses required for the site to function.
What documentation is available for migrating SE to Protege GX?
See our detailed Protege SE to Protege GX Upgrade Guide. You will also need to log a support ticket with ICT tech support before beginning an upgrade.
Ready to make the transition?
Talk to an expert today