Working at ICT
We are a high-performing organisation that values excellence, without losing our sense of fun. With people from all walks of life and more than 15 countries represented across our team, we celebrate diversity and recognise the unique contributions of every individual. We move fast, innovate boldly, and continually challenge ourselves to find better ways of doing things. This is what makes ICT such a great place to work.
What drives us
ICT was founded on the vision of creating innovative, easy-to-use access control and security solutions. Driving that vision are the values that shape our culture, guide our business decisions, and define the way we work with our customers and each other every day.
Innovation
We embrace thinking differently by seeking creative solutions and constant improvement in all that we do.
Respect
We value diversity and take pride in always doing the right thing for our customers and our colleagues.
Passion
We care about what we do, and the collective excitement and commitment that it creates drives our success.
Kaitiakitanga
We are guardians for the people and places around us, and take responsibility for protecting what is important.
Life at ICT
There’s more to ICT than the day job. There’s plenty on offer: subsidised gym, wellbeing support, and team appreciation events — alongside community initiatives like volunteering, social sports, and get-togethers, with each team coming together in its own way. There are extra touches at Head Office too, from Friday baking to on-site wellness. We care about sustainability as well, and wherever you are, we invest in your growth and love watching our people excel.
Whatever your passion, no two paths are the same
“The right path can take you all the way around the world — and back.”
Meet Nicole Clarke, whose career proves exactly that. Nicole began as a Receptionist here in New Zealand before shifting to Customer Services, where she quickly demonstrated a technical aptitude and a strong customer focus. That took her into a role as Technical Support Representative, building a deep understanding of our products and the people who rely on them.
Her talent for solving technical problems and supporting others’ development soon saw her step up to lead the team as Technical Support Manager. When the opportunity came to help grow ICT on the other side of the globe, Nicole didn’t hesitate — relocating to Canada as Operations and Training Manager, where she played a key part in setting up the team and processes in our ICT Canada office from the ground up.
Having helped establish a thriving operation abroad, Nicole has since returned home to New Zealand, applying her hard-earned expertise as a Field Applications Engineer. Outside of work, she’s a trained patisserie chef and a devoted mum — proof that she brings the same care and precision to everything she does.
Are you ready to take up the challenge?
If you count innovation and passion for a job well done, respect for peers, and kaitiakitanga at the heart of what you do, we’d love to hear from you.
View open roles at ICT